Ghana Shippers' Authority Regulations, 2012 (L.I. 2190)

Regulation 10 Resolution of complaints of shippers (1) The Authority shall create a forum for relevant parties for the resolution of complaints received from (a) shippers against shipping service providers, and (b) shipping service providers against shippers. (2) In the event of a stalemate, the matter shall be referred to a panel of experts constituted by the Minister under regulation 5 (8) to mediate.

Procedures to Follow




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Responsible Institution

Ministry of Water Resource & Sanitation

Starlets 91 Rd, Accra
Email:PMB 60, Ministries, Accra
Website:http://mswr.gov.gh/

Relevant Forms to Download

Not Available

Fees / Charges




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